SMS/Human Factors/CISM

Critical Incident Stress Management 1


Description
The general aim of this course module is to impart fundamental knowledge, skills and behaviour to enable learners to perform CISM and CISM peer support in the form of individual crisis intervention.

Learners will understand the nature of stress, crises and traumatic events, and will be able to explain the special requirements in ATC-related incident stress management.

In a role-play exercise learners shall be able to apply the skills required for the individual support in form of a one-to-one crisis intervention.
Content
  • CISM 01 - INTRODUCTION TO INCIDENT STRESS MANAGEMENT _CISM
  • CISM 02 - CISM for ATCOs
  • CISM 03 -CRISIS AND CRISIS INTERVENTION
  • CISM 04 - THE CISM PROMOTION AND INFORMATION PROGRAMME
  • CISM 05 - CRISIS COMMUNICATION TECHNIQUES
  • CISM 06 - QUESTIONING
  • CISM 07 - CRITICAL INCIDENT STRESS
  • CISM 08 - LIMITATION OF CISM PEER INTERVENTION REFERRALS
  • CISM 09 - PLANNING AND IMPLEMENTING A CISM PROGRAMME
  • CISM 10 - ROLE-PLAY EXERCISES _ CLASSROOM DISCUSSIONS
Completion rules
  • All units must be completed